For more information and free advice
Call us on 01484 714076
Monday - Friday 9am - 5pm
SF Fire Limited is committed to complying with the EU General Data Protection Regulation (GDPR), and the Data Protection Act 2018 (DPA). To ensure the accuracy and security of your personal information, we will:
By 'personal information' we mean data that is unique to you, such as a name, address, telephone number and even online identifiers (IP address). We will comply with the processing principles of the Data Protection legislation when handling your personal information.
Special Category (Sensitive) Personal Information
Certain information is categorised as special category personal data, including:
Please note that not all of the above will apply to SF Fire Ltd
How we use your personal information varies depending on which service you use. For example whether you:
In order to explain how we collect and use personal data for the various activities that we undertake as a fire protection provider, or where we are required to comply with legislation, we have divided the this website area into various sections to include:
Please note that further information about Data Protection (including an individual’s information rights) at SF Fire Ltd is available on our Data Protection section.
Overarching Privacy Notice
We collect, process and hold personal information about you in order to provide public services associated with that of a fire protection service and as an employer. This notice explains how we use and share your information. Information about you may be collected on paper, online, by telephone, email, by a member of our staff, or one of our partners, or images captured on CCTV.
The Company complies with current legislation and will review and update in accordance with any changes in the law.
When such changes occur, we will revise the ‘last updated’ date above.
Why do we collect information about you?
We need to collect and hold information about you, in order to:
How do we keep your information safe?
Our aim is not to be intrusive, and we won’t ask irrelevant or unnecessary questions. The information you provide will be subject to rigorous physical, electronic and administrative security measures to make sure it can’t be seen, accessed or disclosed to anyone who shouldn’t see it and to protect against unlawful processing, accidental loss, destruction and damage both on line and off line.
We have a collection of policies and procedures, including Data Protection and Information Security policies which define our commitment and responsibilities to your privacy. We provide training to staff that handle personal information and treat it as a disciplinary matter if they misuse or do not look after your personal information properly.
We will not keep your information longer than it is needed or where the law states how long this should be kept. We will dispose of paper records or delete any electronic personal information in a secure way.
The information you provide to us will be held on a server in the United Kingdom and may be accessed by our staff, third parties (including our business partners), government bodies, law enforcement agencies and suppliers we engage to process data on our behalf or who act for us for the purpose set out in this statement.
Requesting access to your personal data and your rights
Under data protection legislation, you have a right to access your personal information. Your personal information belongs to you and you have the right to:
Where possible, we will seek to comply with your request but we may be required to hold or process information to comply with law or one of our statutory duties.
To make a request for your own personal information, or find out if you can act upon the rights listed above, you can contact the Data Protection Officer.
SF Fire Ltd do not capture or store any personal information about individuals who access our website, except where you voluntarily choose to give us your personal details via email, use an electronic form or enquire about any of our services. In these cases, the personal information that you give us will be used exclusively for providing you with the information you have requested in accordance with the GDPR and the Data Protection Act 2018.
By registering for any service on the website or by providing your information to us, you consent to the collection, use and transfer of your information under the terms of this statement.
We collect information automatically about your visit to the website for monitoring the use of our site and to improve its content. This does not include personal information.
We will not sell, share or rent any part of the information collected on the website (or if acquired by other means) to third parties, unless stated on the web page at the point of collecting information from you, or is required by law.
Given that the internet is a global environment, using the internet to collect and process personal information necessarily involves the transmission of data on an international basis. Therefore, by browsing our website and communicating electronically with us, you acknowledge and agree to our processing of personal information this way.
There are some situations where we are required by law to provide information and reports to a number of organisations. In these situations, your consent is not necessary. These organisations include:
Where possible, this information is made anonymous to protect your privacy. The exceptions to this include:
Any information processing, including when there is a genuine requirement to share your personal data, we will ensure that such processing is done lawfully, taking into account your rights and expectations, that any data sharing is done securely and in line with Service policies and Data Protection legislation.
We will retain your information for a reasonable period or as long as the law requires.
Contact details of the Data Protection Officer
If you would like to discuss anything in this Privacy Notice, please contact the
SF Fire Ltd Data Protection Officer:
SF FIRE Ltd
Shepherds Thorn Lane
If you have concerns
If you have a concern about the way we are collecting or using your personal data, we would prefer you contact to us initially so that we have the opportunity to see if we can put things right. However, if you are unhappy with the way that we have processed your information or how we have responded to your request to exercise any of your rights in relation to your data, you can raise your concerns direct with the Information Commissioner’s Office.
The Information Commissioner’s Office is an independent body set up to uphold information rights in the UK. They can be contacted through their website: www.ico.org.uk or their helpline on 0303 123 1113, or in writing to:
Information Commissioner’s Office
For more information about your rights:
In a hurry? Request a callback and we'll get back in touch when convenient.